Certification Executive

Job Summary

BASEC, part of the Kiwa UK Group, is looking for a Certification Executive to join our dynamic Certification team. This hybrid role based in Milton Keynes plays a key role in coordinating audit and certification activities, ensuring an exceptional service for both internal and external customers.

About the role

• Schedule and arrange customer audit visits. Including arranging flights, visas, accommodation, and transport as appropriate.
• Manage customer audit records through all stages of set up, review and certification process.
• Prepare and issue a variety of certificates, while maintaining accurate records.
• Manage testing sample selections and liaise with customers and laboratories to ensure timely and compliant processes.
• Issue test reports to customers.
• Maintain certification statuses (standby, suspension, withdrawal).
• Support the management of customer concession requests and annual production quantities.
• Maintain effective communication with auditors to optimise scheduling, travel, and overall service delivery. 
• Produce reports.
• Support accreditation and regulatory body audits.

Do you have what it takes?

• Excellent planning and organisational skills.
• Strong communication and interpersonal skills at all levels.
• Ability to work independently and achieve set targets.
• Relevant experience of balancing the needs of customers, shareholders and colleagues.
• Proactive problem-solving, attention to detail, and strong teamwork skills.
• Understanding/Experience of working within the scope of Accreditations ISO 17065:2012 and ISO 17021:2015 is advantageous. 

What can you expect from us in return?

• £28,600 - £32,000 per annum
• Generous Annual Leave – Starting at 25 days plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service
• 37.5 hours per week - Monday to Friday, hybrid working pattern (2 days in the office, 3 days at home)
• Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone Rewards – paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary Reviews
• Company Bonus Scheme
• Enhanced Pension Contributions 
• Life Assurance – 4x your annual salary
• Employee Assistance Programme (EAP) – Confidential support, advice, and counselling available 24/7, 365 days a year
• 24/7 GP Service – Access to medical advice anytime
• Cycle to Work Scheme
• Eye Care Vouchers – Supporting your health and well-being
• Welcome Pack – Filled with company-branded goodies to kickstart your journey with us

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.

If you have any questions about this role and would like to speak a member of the Talent Team, please e-mail us at uk.careers@kiwa.com.