Project Manager

Job Summary

Kiwa Watertec have an exciting opportunity for a Project Manager to join our dynamic team. In this role, you’ll manage customer projects, undertaking project planning and overall project management from start to completion. This position is based at our Ebbw Vale office, with hybrid working.

About the role

• Provide end to end client support for projects
• Act as the intermediary between client and Laboratory and/or certification team
• Provide appropriate technical support for projects
• Analyse customer requirements and recommend solutions
• Prepare and review documentation to generate proposals
• Lead technical presentations and customer meetings
• Support the business development team and manage key accounts
• Participate in client meetings
• Attend trade shows, and industry events
• Maintain accurate CRM records and reporting
• Provide awareness of customer demands and trends
• Understand early-stage opportunities before formal project begins
• Ensure projects are viable and operationally deliverable
• Understand and communicate potential delivery risks  
• Collaborate with Sales and Project management teams to ensure customer requirements are met
• Coordinate cross-discipline projects

Do you have what it takes?

• Understanding of Water related regulatory requirements and trends
• Familiarity of UK testing and certification schemes in water related sector
• Knowledge of capacity, utilisation, and service constraints
• Proven experience in project management
• Good knowledge of typical IT tools (Microsoft Office etc)
• A technical or practical understanding of water related products/fittings
• An understanding of working within ISO17025 & ISO17065 environment
• An understanding of UK water fittings regulations (desirable)
• Exceptional communication skills and interpersonal relations at all levels.    
• Excellent planning, organisational and time management skills          
• Ability to work and reach targets set independently (Self Starting)  
• Relevant experience of managing customers

What can you expect from us in return?

The closing date for this vacancy is 5pm, Thursday 28th May.

• £32,686.54 per annum
• Generous Annual Leave – Starting at 25 days plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service
• 37.5 hours per week - Monday to Friday, hybrid role with 3 days in the office per week
• Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone Rewards – paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary Reviews
• Company Bonus Scheme
• Enhanced Pension Contributions
• Life Assurance – 4x your annual salary
• Employee Assistance Programme (EAP) – Confidential support, advice, and counselling available 24/7, 365 days a year
• 24/7 GP Service – Access to medical advice anytime
• Cycle to Work Scheme
• Eye Care Vouchers – Supporting your health and well-being
• Welcome Pack – Filled with company-branded goodies to kickstart your journey with us

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.

If you have any questions about this role and would like to speak a member of the Talent Team, please e-mail us at uk.careers@kiwa.com.