Team Administrator

Job Summary

Kiwa Building Products has an exciting opportunity for a part-time Team Administrator (25 hours per week) to join our team. In this role, you’ll provide comprehensive administrative support to the Building Products team. This is a UK remote position.

About the role

• Provide administrative support to the Building Products team
• Handle incoming calls and direct enquiries to the appropriate departments
• Process customer orders and issue registration and membership certificates
• Upload certificates and maintain accurate records on our internal database
• Control project expenses and maintain payment spreadsheets
• Generate customer statements
• Conduct weekly timesheet approvals

Do you have what it takes?

• Experience in an administrative role
• Excellent planning and organisational skills
• Ability to work and reach targets set independently.
• Strong communication and interpersonal skills at all levels
• Relevant experience of managing customers
• Resilient, dynamic, and results-driven with strong problem-solving and teamwork skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Knowledge of construction products

What can you expect from us in return?

• £19,000 per annum (£28,500 full-time equivalent)
• Generous Annual Leave – Starting at 25 days (for full-time equivalent) plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service
• 25 hours per week - Monday to Friday (5 hrs/day), UK remote role
• Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone Rewards – paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary Reviews
• Company Bonus Scheme
• Enhanced Pension Contributions 
• Life Assurance – 4x your annual salary
• Employee Assistance Programme (EAP) – Confidential support, advice, and counselling available 24/7, 365 days a year
• 24/7 GP Service – Access to medical advice anytime
• Cycle to Work Scheme
• Eye Care Vouchers – Supporting your health and well-being
• Welcome Pack – Filled with company-branded goodies to kickstart your journey with us

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.

If you have any questions about this role and would like to speak a member of the Talent Team, please e-mail us at uk.careers@kiwa.com.