Quality Management principles
ISO 9001 is based on seven quality management principles (QMPs), including a strong customer focus, the motivation and implication of top management, the process approach and continuous improvement.
- QMP 1 – Customer focus
- QMP 2 – Leadership
- QMP 3 – Engagement of people
- QMP 4 – Process approach
- QMP 5 – Improvement
- QMP 6 – Evidence-based decision making
- QMP 7 – Relationship management
These principles are explained in more detail in the Quality Management Principles document from ISO or visit our page on ISO 9001 Certification for Quality Management Systems.
ISO 9001 Quality Management
ISO 9001 is the international standard for quality management systems. Kiwa has extensive experience with ISO 9001 certification. With auditors active in a wide range of industries, we have all the sector knowledge needed to make your certification process a success.

ISO 14001 Environmental Management
ISO 14001 Environmental Management Certification with Kiwa: reduce waste, gain customer trust and be competitive.

ISO 27001 certification: protect your business’ data
Working in accordance with the ISO 27001 standard helps you take a structured approach to information security. Kiwa’s experts have everything you need to prepare your organisation for ISO 27001 certification. We have extensive experience with this standard, from developing a step-by-step information security plan to implementing a full Information Security Management System (ISMS).

ISO 45001 Health and safety at work
ISO 45001 is a tool to systematically fulfill the legal obligation for employers to ensure the health and safety of employees and to pursue a policy aimed at achieving the best possible working conditions.
